HIPAA Privacy Notice

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

We are required by law to maintain the privacy of protected health information and to provide you with this notice of our legal duties and privacy practices with respect to protected health information. Protected health information is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services.

Uses and Disclosures of Protected Health Information for Treatment, Payment, or Operations

Your protected health information may be used by your dentist for treatment, payment and health care operations without authorization from you. Your protected health information may be used and disclosed by your dentist, our office staff and others outside of our office that are involved in your care and treatment for the purpose of providing health care services to you. Your protected health information may also be used and disclosed to pay your health care bills and to support the operation of the dentist's practice.

Following are examples of the types of uses and disclosures of your protected health care information that the dentist’s office is permitted to make without your specific authorization. These examples are not meant to be exhaustive, but to describe the types of uses and disclosures that may be made by our office.

Treatment: We will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party, consultations with another dentist, or your referral to another dentist for your diagnosis and treatment.

Payment: Your protected health information will be used, as needed, to obtain or provide payment for your dental services, including disclosures to other entities. This may include certain activities that your health insurance plan may undertake before it approves or pays for the services we recommend for you such as making a determination of eligibility or coverage for insurance benefits, reviewing services provided to you, and undertaking utilization review activities.

Health Care Operations: We may use or disclose, as needed, your protected health information in order to support the business activities of your dentist's practice. These activities include, but are not limited to: quality assessment and improvement activities; reviewing the competence or qualifications of professionals; obtaining legal services or conducting compliance programs or auditing functions; business planning and development; business management and general administrative activities, such as compliance with the Health Insurance Portability and Accountability Act; resolution of internal grievances; due diligence in connection with the sale or transfer of assets of your dentist's practice; creating de-identified health information; and conducting or arranging for other business activities.

Special Protections for Substance Use Disorder (SUD) Records: If we receive or maintain records regarding substance use disorder treatment from a federally assisted program (under 42 CFR Part 2), we will provide those records with an extra level of protection. In no event will we use or disclose your SUD records- or any testimony describing the information contained in those records- in any civil, criminal, administrative, or legislative proceedings against you without your specific written consent or a court order.

We may use or disclose your protected health information, as necessary, to provide you with information about a product or service to encourage you to purchase or use the product or services for the following limited purposes: (1) to describe our participation in a dentist network or health plan network, or to describe if, and the extent to which, a product or service (or payment for such product or service) is provided by our practice or included in a plan of benefits; (2) for your treatment; or (3) for your case management or care coordination, or to direct or recommend alternative treatments, therapies, dentists, or settings of care.

Uses and Disclosures of Protected Health Information Based upon Your Written Authorization

Other uses and disclosures of your protected health information will be made only with your written authorization, unless otherwise permitted or required by law. You may revoke this authorization, at any time, in writing, except to the extent that your dentist or the provider’s practice has taken an action in reliance on the use or disclosure indicated in the authorization.

Potential for Redisclosure: Please be aware that once we disclose your health information to a third party at your request (pursuant to a signed authorization), that information may be subject to redisclosure by the recipient and may no longer be protected by the federal privacy laws (HIPAA).

Other uses or disclosures of your PHI that may occur include:

  • When ordered to do so by a valid court order;
  • When cases of child abuse or neglect are investigated;
  • When business associates of Enhance Dental, sign agreements to protect your privacy;
  • When reporting suspected child abuse or neglect;
  • If we believe there is imminent danger.
  • Research purposes
  • We may release your PHI to Coroners, Medical Examiners or Funeral Directors if it is necessary.
  • In special circumstances we may release your PHI to Workers’ Comp. If a dental injury occurred during work functions;
  • Emergency Coordination: We will share your medical information with other medical providers who are involved in your care

Your Rights:

Following is a statement of your rights with respect to your protected health information and a brief description of how you may exercise these rights.

  • You have the right to inspect and copy your protected health information. This means you may inspect and obtain a copy of protected health information about you that is contained in your chart, including medical and billing records and any other records that your dentist and the practice uses for making decisions about you.
  • You have the right to request a restriction of your protected health information. This means you may ask us not to use or disclose any part of your protected health information for the purposes of treatment, payment or healthcare operations. You may also request that any part of your protected health information not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Notice. Your request must state the specific restriction requested and to whom you want the restriction to apply.
  • You have the right to request to receive confidential communications from us by alternative means or at an alternative location. We will accommodate reasonable requests. We may also condition this accommodation by asking you for information as to how payment will be handled or specification of an alternative address or other method of contact. We will not request an explanation from you as to the basis for the request. Please make this request in writing to our Privacy Contact.
  • You may have the right to have your provider amend your protected health information. This means you may request an amendment of protected health information about you in a designated record set for as long as we maintain this information. In certain cases, we may deny your request for an amendment. If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal. Please contact our Privacy Contact to determine if you have questions about amending your medical record.
  • You have the right to receive an accounting of certain disclosures we have made, if any, of your protected health information. This right applies to disclosures for purposes other than treatment, payment or healthcare operations as described in this Notice. It excludes disclosures we may have made to you, for a facility directory, to family members or friends involved in your care, or for notification purposes, or disclosures for which you have signed an authorization. You have the right to receive specific information regarding these disclosures that occurred after April 14, 2003. You may request a shorter time frame.The right to receive this information is subject to certain exceptions, restrictions and limitations.
  • Fundraising Opt-Out: If we use your information(including SUD records) for fundraising, you have a clear and conspicuous right to opt-out of receiving such communications at any time.
  • You have the right to receive confidential communications.
  • You have the right to obtain a paper copy of this Notice from us, upon request, even if you have agreed to accept this Notice electronically.

Our Responsibilities

Federal law requires Enhance Dental and its entities to:

  • Maintain the confidentiality of your protected health information.
  • Provide you with a copy of this notice.
  • Abide by the terms of this notice.
  • Only change this notice as permitted by federal rules.
  • Notify you promptly following a breach of your unsecured protected health information.
  • Provide you with a way to file complaints regarding privacy issues.

For further information regarding this notice and your rights, or to report any complaints regarding privacy issues, email compliance@enhancedds.com or mail a complaint to: Attn: Compliance Department, 851 West I-35 Frontage Rd., Suite 350, Edmond, Oklahoma 73034.

Changes to privacy notice:

Enhance Dental reserves the right to revise this Privacy Notice effective for health information Enhance Dental already has about you as well as any information received in the future. We will provide you with a copy of the revised Privacy Notice at your next visit following the effective date of the revised Privacy Notice. In addition, you may ask for a copy of our current Privacy Notice any time you visit an Enhance Dental office for treatment or services. You may request translation or reading of this Privacy Notice. When possible, a written translation will be provided.

Revised: January 2026 (Effective February 16, 2026)